[EDITED to clarify some of my notes]

I have a x86 desktop 5310S desktop from Gateway running WinXP SP3 and IE8.

Note: Family Tree Maker 2005 Starter Edition is a 14 day free trial. Once the 14 day free trial is over, the Starter Edition can no longer be used. We recommend. Readbag users suggest that Family Tree Maker 2005 Starter Edition is worth reading. The file contains 38 page(s) and is free to view, download or print. My Family Tree Maker version 6 2005 will not run in Windows 7 I have recently set up a local network with my husband's computer which is running Windows XP. He has our version 6 Family Tree Maker 2005 installed and I wish to access it from my new computer which is running Windows 7.

I have a handfull of older Family Tree Maker data files that I need to convert to a readable format for use on the newer version 2008-2014 FTM programs.

Ancestry.com says that Family Tree Maker 2005 SE (Starter Edition) has the capability to do this and provides the downloadable 2005 SE Installer file, ftm2005se.exe, which I placed on my desktop.

Once installed the software is good for only 14 days.

When I try to run the downloaded executable file, it begins to extract the cab files, then starts preparing the InstallShieldWizard but then only gets halfway through before crashing.

An error message pops up with: 'An installation support file 'C:Documents and SettingsOwnerLocal SettingsTemp{B136E4A4-7660-4f15-9752-EF8E6BA7866D}_IsUser.dll' could not be installed. Access is denied'.

On a related note, I had discontinued use of (but had not uninstalled) my previous version, Family Tree Maker 2005, whenever I first got the FTM 2008 version over 6 years ago.

They both had (seemingly) worked just fine at that time and my data files exceeded 85MB each.

But right after getting the 2008 version, I quit working on my family history and I have not tried using either one until now.

It was only recently, then, that I discovered the problems with using them.

I have tried everything I could think of, but have gotten nowhere.

Ancestry.com Customer support recommended uninstalling and reinstalling both the 2005 and the 2008 versions.

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I did successfully uninstall/reinstall my FTM 2008 Version (from CD) but because of the need to convert my older files first, I can not actually use it.

Then when I tried to uninstall/reinstall the 2005 version (from CD), nothing happened on the reinstall, no error messages, absolutely nothing at all. It starts, then goes into Never, Never Land.

I have repeatedly tried to reinstall the 2005 program both with and without the MSE and Windows Firewall turned on. The results are the same each time.

My computer is fully up to date and I have run MalwareBytesAntiMalware and other antivirus and antimalware programs with nothing being found.

I am out of ideas. I need to convert my files before I lose them entirely.

Any suggestions out there?

Thanks

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Vernon

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[Note to Andrew E., I don't believe my edit changes anything for your response]