Laptop Lenovo W520 with 2 USB 3.0 ports.

• Intel Usb 3.0 Extensible Host Controller Driver
• Renesas Usb 30 Extensible Host Controller Driver Microsfot Office

Use the links on this page to download the latest version of Renesas USB 3.0 eXtensible Host Controller - 0100 (Microsoft) drivers. All drivers available for.

I have issues with the 'Renesas USB 3.0 eXtensible Host Controller' which got installed automatically with Windows 8.When the device is marked as working in the Device Manager (no yellow triangle on the corresponding icon), the USB 3.0 ports work, but only if both of them aren't in use.If i try to use both of them, either ports stop working or they do so very sluggishly - using a mouse is a chore.

Sometimes, after a reboot, none of the ports work and the 'Renesas USB 3.0 eXtensible Host Controller' is marked with a yellow triangle in the device manager. Log info says, that the device has stopped working.

1 Answer

Intel Usb 3.0 Extensible Host Controller Driver

I also have a USB 3.0 controller with NEC (Renesas) chip that presents this same problem. I tried several things but nothing worked 100%.

For me it helps most of the time (not always) when i use Windows 8 default driver for this chip and FULLY shut down Windows. Only after a full shutdown i have the chance that the driver works.

I created a shortcut on my desktop with the following target to perform a full shutdown:

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Hi,

Thanks for your quick answer. The steps you mentioned I already tried.

1. I tried to update the Windows 8 driver using your described method. But Windows 10 then states the best driver is already installed.

2. If I uninstall the Windows 8 driver and restart my computer, Windows 10 installs the native Microsoft driver (Renesas USB 3.0 extensible host controller version 1.0) and everything is working fine, until I put my computer to sleep (S3 state). After waking up my computer, the usb 3 ports stop working. If I then look into device manager I see the exclamation mark like I mentioned before.

To my opinion the sleep issue is caused by the native Windows 10 driver, as the Windows 8 driver does not have this issue. But the Windows 8 driver gives a very low datatransfer, while the native Windows 10 driver works at full speed.

I searched the internet for another Windows 10 driver, but there are no other drivers. All I can find are recommendations to use the native Windows 10 driver.

Renesas Usb 30 Extensible Host Controller Driver Microsfot Office

Hope I can help to further investigate the sleep issue.